Our Warranty

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Pinnacle Stone Quartz Care, Maintenance Guide & Warranty

Pinnacle Stone quartz countertops are a beautiful, lustrous choice for any home. Our affordable countertops in South Africa are an elegant choice for bathrooms and kitchens.

Not only do Pinnacle Stone’s quartz countertops look fabulous, but they are also easy to care for. Here’s what you need to know about caring for our affordable countertops in South Africa:

Pinnacle Stone’s quartz bathroom and kitchen countertops are made from natural stone combined with polyester resins and pigments in a factory to form ‘engineered’ countertops. The resins and quartz harden into a non-porous, low-maintenance surface backed by our limited lifetime warranty for residential installations and a 10-year warranty for commercial facilities.

Cleaning

Caring for your newly installed countertops is as simple as:

  1. Wiping the counters with warm soapy water each day;
  2. Avoiding harsh chemicals;
  3. Avoiding scouring pads;
  4. Tackling stubborn stains with a gentle cleanser.

Whenever food or liquids spill on your countertops, promptly clean them up. Though Pinnacle Quartz countertops are non-porous and stain resistant, few surfaces are 100 percent resistant to stains. Why take a chance when you can quickly wipe your counters clean? With their smooth surface, quartz counters are a dream to clean. Simply wipe and rinse with a soft, absorbent cloth.

For stubborn, stuck-on food, cosmetics, or other surface stains, pre-soak with a warm, wet rag or paper towel. This will soften the substance and make it easier to remove. If a gentle scrubbing does not lift the substance, carefully use a plastic putty knife to remove it. Avoid excessive force and pressure.

Harsh chemicals and scouring pads should never be used as they can damage the surface of your countertops.

Heat

Like all stone kitchen countertops, you should use hot pads and trivets to protect your quartz countertops from heat. Though quartz and stone counters can withstand some heat, they need to be protected from extremely high temperatures. Never place a hot pot directly on your counters as extreme changes in temperature can cause your countertops to warp, burn, and become dull.

Preventing other Damage

Although Pinnacle Quartz Surfaces are resistant to scratches, we recommend avoiding high impact exposure like hammers, screw drivers and sharp objects directly onto the surface. Do not cut directly on your countertop, use a cutting board instead.

Warranty

Pinnacle Quartz Warranty

  • 10 year warranty for commercial installations on its products
  • Lifetime warranty for residential installations that covers manufacturers’ defects.

This warranty will not cover damages caused by the owner’s use of the product unless damage is linked to a manufacturing defect made by the company. Your quartz countertops must be installed by a professional contractor in order to be covered by the warranty.

In order to activate your warranty, please visit our showroom, with proof of purchase, for further details and to register your warranty.

 

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Residential Warranty Commercial Warranty

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